Evans Halshaw, one of the UK’s largest car dealerships, has agreed to pay compensation to Citroen and Peugeot customers who were sold vehicles with faulty engines.
The issue concerns certain models equipped with the 1.6-litre THP petrol engine, which has been known to suffer from issues with the timing chain This can lead to serious engine damage and failure, potentially costing thousands of pounds to repair.
Following an investigation by the Driver and Vehicle Standards Agency, Evans Halshaw has decided to compensate affected customers, even if their cars are out of warranty Here is everything you need to know about the situation.
## Which models are affected?
The problem affects a range of Citroen and Peugeot vehicles built between 2007 and 2015, which were fitted with the 1.6-litre THP petrol engine These include:
– Citroen C4, C5 and DS4
– Peugeot 207, 308, 3008 and 5008
If you own one of these models and have experienced issues with the timing chain, you may be eligible for compensation from Evans Halshaw.
## How do I know if my car is affected?
If you are unsure whether your car is affected by this issue, the best course of action is to contact your local Citroen or Peugeot dealership They will be able to provide you with more information and advise you of any necessary action to take.
Alternatively, you can check whether your car is affected by entering its registration number into the DVLA website.
## How much compensation will I receive?
The amount of compensation you will receive will depend on a number of factors, such as the age and mileage of your car, and the nature and extent of the damage caused by the faulty engine.
Evans Halshaw has not yet released specific details of how much compensation will be paid to each customer, but it is expected to be in the range of several hundred to several thousand pounds.
## How do I claim compensation?
If you believe that you are eligible for compensation, you should contact Evans Halshaw directly They will be able to advise you on the next steps to take and what evidence you may need to provide.
It is important to note that you may need to have your car inspected and diagnosed by a qualified mechanic before any compensation can be awarded.
## What if my car is out of warranty?
One of the key aspects of this case is that Evans Halshaw has agreed to compensate customers even if their cars are out of warranty Evans Halshaw Citroen & Peugeot compensation. This means that you may still be able to claim compensation even if you have already paid for repairs or replacements yourself.
However, it is important to note that the time limit for making a claim may vary depending on the specific circumstances of your case, so it is best to act quickly if you believe that you are eligible for compensation.
## What happens next?
Evans Halshaw has said that it will be contacting affected customers by letter to inform them of the compensation scheme and the next steps to take.
If you believe that you are eligible for compensation but have not received a letter, you should contact Evans Halshaw directly.
It remains to be seen how many customers will be affected by this issue and how much compensation will ultimately be paid out, but this case serves as a reminder of the importance of staying vigilant when it comes to your car’s maintenance and repairs.
If you experience any issues with your car, no matter how small, it is always important to get them checked out by a qualified mechanic as soon as possible to prevent more serious problems from occurring down the line.
In conclusion, if you own a Citroen or Peugeot vehicle with a 1.6-litre THP petrol engine, it is important to check whether you are eligible for compensation from Evans Halshaw The company has agreed to compensate affected customers, even if their cars are out of warranty, so if you have experienced issues with the timing chain or engine damage, you may be entitled to a payout Contact Evans Halshaw directly to find out more